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IT Support Officer

Date Posted: Jan 31, 2026
Yearly: $ 52,000 - $ 65,000

Job Detail

  • location_on
    Location Melbourne, Victoria, Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Entry Level
  • group
    Positions: 5
  • calendar_view_day
    Experience: Less Than 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Short Course
  • calendar_month
    Posted: 4d+ ago
  • calendar_month
    Job Post Expired: Apr 29, 2026

Job Description

Bloomfield College is seeking a reliable IT Support Officer to provide technical assistance to staff and students across campus. The role focuses on troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth daily technology operations within the institution.

Key Responsibilities

  • Provide day to day technical support to staff and students
  • Diagnose and resolve hardware, software, and basic network issues
  • Install, configure, and maintain desktops, laptops, printers, and peripherals
  • Manage user accounts, passwords, and access permissions
  • Maintain IT asset inventory and support documentation
  • Monitor system performance and report recurring issues
  • Ensure data security and follow institutional IT policies
  • Coordinate with external vendors for repairs and upgrades
  • Assist during system upgrades and software rollouts

Requirements

  • Bachelor degree or diploma in IT, Computer Science, or related field
  • 0 to 2 years experience in IT support or helpdesk environment
  • Basic knowledge of Windows, macOS, and office productivity tools
  • Understanding of networking fundamentals and troubleshooting
  • Ability to explain technical issues clearly to non technical users
  • Strong problem solving and analytical skills
  • Good written and verbal English communication
  • Ability to work independently and meet deadlines

Benefits

  • Fixed working hours
  • Paid leave
  • Campus based professional environment
  • Training and skill development opportunities
  • Long term career growth in education sector

Company Overview

Tongala, Victoria, Australia

Bloomfield College is an Australia based education provider delivering career focused academic and professional programs. The institution is committed to practical learning, industry aligned curriculum, and student success through modern teaching met... Read More

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