Driveree is hiring a Customer Support Executive to handle customer inquiries, delivery issues, and service coordination. This role focuses on communication, problem resolution, and maintaining high customer satisfaction across delivery operations.
Key Responsibilities
Handle customer calls, emails, and chat queries
Resolve delivery related complaints and escalations
Coordinate with drivers and operations team for issue resolution
Update order status and customer records accurately
Follow customer service scripts and quality standards
Prepare daily support reports and feedback summaries
Requirements
Bachelor degree or diploma preferred
0 to 2 years experience in customer support or service role
At Driveree, we are committed to fostering economic empowerment within local communities by supporting food delivery drivers, local vendors, and consumers. Our platform helps local restaurants grow by marketing their products across social media, rea... Read More