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Counter Staff

Date Posted: Aug 05, 2025
Yearly: $ 65,000 - $ 70,000
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Job Detail

  • location_on
    Location Central Coast, New South Wales, Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Entry Level
  • group
    Positions: 5
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Posted: 107d+ ago
  • calendar_month
    Job Post Expired: Dec 26, 2025
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Job Description

We are looking for a friendly, customer-focused Counter Staff member to manage front-desk operations, assist customers, handle orders/payments, and ensure a smooth and positive service experience. The ideal candidate is polite, quick, and able to multitask in a fast-paced environment.

 

 Key Responsibilities
  • Greet and assist customers at the counter
  • Take orders, answer queries, and provide product/service information
  • Handle billing, cash, and POS machine transactions accurately
  • Manage customer complaints or forward them to the supervisor
  • Maintain the cleanliness and organization of the counter area
  • Prepare and package items (if applicable: food, drinks, products)
  • Ensure proper display of promotional offers or menus
  • Coordinate with the kitchen/store team for order fulfillment
  • Follow hygiene, safety, and company standards at all times
  • Assist with inventory checks, restocking & basic admin tasks

 

Skills & Requirements
  • Previous experience in retail, café, restaurant, or customer service (preferred)
  • Good communication and interpersonal skills
  • Basic math and cash-handling ability
  • Ability to multitask and work under pressure
  • Positive attitude, polite and presentable personality
  • Flexibility to work weekends, shifts, or holidays (if required)
  • Knowledge of POS systems is an added advantage

 

 Key Qualities
  •  Customer-first mindset
  •  Quick learner & team player
  •  Reliable, punctual, and organized
  •  Good problem-solving attitude

Benefits

  • Provides direct customer service and support
  • Handles orders, billing, and inquiries efficiently
  • Improves customer experience and satisfaction
  • Ensures smooth front-desk or counter operations
  • Manages cash handling and POS transactions accurately
  • Reduces waiting time and improves service flow
  • Acts as the first point of contact for customers
  • Helps in upselling and promoting store offers/products
  • Maintains clean, organized, and professional counter space
  • Supports store, restaurant, or service business efficiency

Skills Required

Company Overview

Smokin Joe's pizza
Geelong, Victoria, Australia
1 Current Jobs Openings

Smokin’ Joe’s Pizza is a homegrown Indian pizza brand founded in 1993 in Mumbai, known for blending global pizza concepts with bold Indian flavors. With over 60 outlets across India and a presence in Oman, Smokin’ Joe’s has built a loyal following by... Read More

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