Residential Care Officer

We are looking for a compassionate and responsible Residential Care Officer to support residents in a safe, caring, and structured living environment. The role includes supervising daily activities, providing personal care, assisting with routines, documenting progress, and promoting residents’ wellbeing and independence.

 Key Responsibilities

• Provide day-to-day care and supervision of residents
• Assist with personal care tasks (hygiene, meals, dressing, medication reminders, etc.)
• Support residents in daily routines, appointments, recreation, and community access
• Maintain a safe, clean, and supportive living environment
• Manage behavioral or emotional needs with patience and care
• Maintain accurate records: incident reports, progress notes, care plans, etc.
• Communicate with families, healthcare staff, social workers, or support coordinators
• Assist in meal preparation, housekeeping, laundry, and facility duties
• Encourage independence, skill-building, and emotional support for residents
• Follow all care policies, safety guidelines, and organizational procedures
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 Skills & Requirements

• Experience in aged care, disability care, youth care, or residential support (preferred)
• Certificate III/IV in Aged Care, Community Services, Disability, or equivalent (may be required depending on country)
• First Aid & CPR certification (or willingness to obtain)
• Strong communication and interpersonal skills
• Patience, empathy, and a caring attitude
• Ability to handle emergency or challenging situations calmly
• Willingness to work rotating shifts, nights, weekends, or sleepovers (if required)
• Valid police check / working with children check / NDIS clearance (based on industry)
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Ideal Candidate Qualities

•  Empathetic and resident-focused
•  Reliable, respectful, and confidential
•  Good problem-solving and teamwork skills
•  Emotionally strong & able to support vulnerable people
•  Passionate about making a positive impact

• Meaningful & Rewarding Work – Make a real difference in people’s lives every day.
• Stable & Secure Employment – High demand in the healthcare and social support sector.
• Career Growth Opportunities – Pathways to senior roles such as Care Coordinator, Team Leader, or Case Manager.
• Training & Skill Development – Ongoing professional development, certifications, and upskilling provided.
• Flexible Work Schedules – Options for full-time, part-time, or shift-based work.
• Supportive Work Environment – Team-based culture with guidance from experienced supervisors.
• Employee Benefits & Allowances – May include overtime pay, meal allowances, and health benefits.
• Job Satisfaction – Work in a role where empathy, kindness, and care are respected and valued.
• Diverse Work Settings – Can work in aged care homes, disability support centres, youth residential homes, etc.
• Transferable Skills – Communication, first aid, crisis handling, and support skills useful across many careers.