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Customer Experience Supervisor

Date Posted: Jan 27, 2026
Weekly: $ 1,050 - $ 1,200

Job Detail

  • location_on
    Location corio, Victoria, Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Entry Level
  • group
    Positions: 2
  • calendar_view_day
    Experience: 2 years
  • male
    Gender: No Preference
  • school
    Degree: Diploma
  • calendar_month
    Posted: 8d+ ago
  • calendar_month
    Job Post Expired: Mar 31, 2026

Job Description

NEVADA KEBAB is hiring a Customer Experience Supervisor to control front counter operations and customer handling. This role exists to stop complaints and chaos. If you avoid confrontation or cannot enforce standards, you are unfit for this job.

Key Responsibilities

  • Supervise front counter and service staff
  • Handle customer complaints and escalations
  • Ensure service speed and quality standards
  • Train staff on customer interaction protocols
  • Monitor daily service performance and feedback
  • Coordinate with kitchen during peak hours
  • Maintain clean and organised service area

Requirements

  • Previous experience in customer service or supervisory role
  • Strong communication and authority handling
  • Ability to work under pressure
  • Basic POS system knowledge
  • Legal right to work in Australia

Benefits

  • Leadership role with authority
  • Performance based incentives
  • Paid leave and public holidays
  • Clear growth into Outlet Manager role
  • Structured shift scheduling

Company Overview

corio, Victoria, Australia

Nevada Kebab is a quick service food business specializing in kebabs and takeaway meals. The company focuses on fast service, consistent food quality, and hygiene standards. Operations include dine in and takeaway service with a strong emphasis on cu... Read More

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