Full Time

Customer Support Executive

Date Posted: Mar 06, 2026 Geelong, Victoria, Australia Driveree

Yearly: $ 60,000 - $ 78,000

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Job Detail

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Location Geelong, Victoria, Australia

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Job Type Full Time

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Shift Full-time

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Career Level Experienced Professional

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Positions 2

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Experience 2 years

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Gender No Preference

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Degree Diploma

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Posted 85d+ ago

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Job Post Expired Jun 04, 2026

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Job Description

Driveree is hiring a Customer Support Executive to handle customer inquiries, delivery issues, and service coordination. This role focuses on communication, problem resolution, and maintaining high customer satisfaction across delivery operations.

Key Responsibilities

Handle customer calls, emails, and chat queries
Resolve delivery related complaints and escalations
Coordinate with drivers and operations team for issue resolution
Update order status and customer records accurately
Follow customer service scripts and quality standards
Prepare daily support reports and feedback summaries

Requirements

Bachelor degree or diploma preferred
0 to 2 years experience in customer support or service role
Good spoken and written English
Basic computer and data entry skills
Ability to handle customer complaints calmly
Strong listening and communication skills

Benefits

Good fixed salary
Paid leave
Training provided
Stable full time job
Career growth in customer operations

Skills Required

Communication Skills

Data entry

Time Management

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Company Overview

Driveree

Geelong, Victoria, Australia

2 Current Jobs Openings

At Driveree, we are committed to fostering economic empowerment within local communities by supporting food delivery drivers, local vendors, and consumers. Our platform helps local restaurants grow by marketing their products across social media, rea... Read More